Oppermind Pty Ltd (ABN 89 689 605 918) ("Oppermind", "we", "us", or "our") is committed to making the Oppermind platform (the "Service") usable by the widest possible audience. This Accessibility Statement explains our conformance target, our current progress, known limitations, the channels we provide for feedback, and the cadence at which we review and update both the Service and this statement.
An honest position. The Service is under active development. We are working towards conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, but we do not yet claim full conformance, and we describe the gaps in Section 5 below. We will update this statement as our position changes.
We believe that AI productivity tools should be available to everyone, including people with disabilities, older users, and people who use the web in non-default ways (for example, with high contrast, larger text, voice control, switch devices, keyboard only, or assistive software). We are committed to identifying and removing barriers in the Service on an ongoing basis.
We will not knowingly publish or maintain features that make the Service less accessible than the version they replace, and we will not use this statement as a substitute for substantive improvement.
Our aspirational conformance target is the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C) and recognised internationally as a reasonable benchmark for digital accessibility. Where compliance with WCAG 2.2 is straightforward, we adopt it as a matter of good practice without claiming formal conformance.
This target reflects the standards referenced (in whole or in substantial part) by, among others:
This statement is provided for transparency and does not constitute a representation of legal compliance in any jurisdiction. References to laws above are illustrative of the standards we use to inform our practice; whether a particular law applies to you is a matter for that law.
This statement applies to the Oppermind web platform at oppermind.com and to associated subdomains operated by Oppermind, including the marketing, sign-in, dashboard, workspace, and legal-document surfaces. It does not apply to:
oppermind-lato-1) in response to user prompts, the accessibility of which depends substantially on the user's input.To support accessibility, we take measures that include the following:
We are aware of the following areas of the Service that may not yet meet WCAG 2.1 Level AA. We are publishing this list in good faith and in the spirit of transparency; the list is not exhaustive, and we will update it as we identify additional issues or as remediations land. If you encounter a barrier not listed here, please contact us using the channels in Section 8.
| Area | Known limitation | Workaround (interim) |
|---|---|---|
| AI chat and conversation panels | Streaming responses are appended dynamically. Some screen readers may not announce streamed token updates predictably, and the typewriter cadence on demonstration pages may not respect reduced-motion preferences in all browsers. | Wait for the full response to render before re-reading the message. Use your screen reader's "read all" or "read from cursor" command to re-read in full. |
| Document and code editor surfaces | Rich-text and code editor components rely on contenteditable regions whose announcement, caret behaviour, and selection model may not match the conventions of all screen reader and braille display combinations. | For long-form writing, drafting in a screen-reader-friendly editor and pasting into Oppermind remains supported. |
| Image, video, and audio generation | AI-generated media does not yet ship with automatically generated alternative text or transcripts in all cases. Users are responsible for adding their own alternative text and captions where they share or publish generated media. | Use the description or caption field where provided, or add alternative text manually before sharing. |
| Drag-and-drop interactions | Some tile layout and workspace reordering interactions rely on drag-and-drop and may not yet expose a fully equivalent keyboard alternative. | Use the layout reset or per-tile preference controls to achieve the desired layout without drag-and-drop, where exposed. |
| Embedded third-party widgets | Payment, video, map, and similar embedded widgets are controlled by their providers and may inherit accessibility issues from those providers. | Where a third-party widget is inaccessible to you, please contact us; we will assist you to complete the task through an accessible alternative. |
| PDF and document exports | Generated PDF and document exports may not always be tagged for accessibility (semantic structure, reading order, alternative text). | Export to HTML or plain text as an interim measure where appropriate. |
We do not currently claim WCAG 2.1 Level AA conformance for the Service as a whole. We are reluctant to make claims that we cannot evidence through audit, and we believe an accurate statement of known limitations is more useful to disabled users than an aspirational claim of compliance.
The Service uses third-party services for functions such as payments (Stripe, Inc.), abuse prevention, and infrastructure. We take reasonable steps when selecting and configuring these services, but their accessibility ultimately depends on the provider. Where a third-party component creates a barrier you cannot overcome, please contact us and we will assist you to complete the task through an accessible alternative wherever practicable.
The Service is designed to be compatible with current versions of major browsers, paired with current versions of the main commercial and built-in assistive technologies (including but not limited to VoiceOver on macOS and iOS, TalkBack on Android, Narrator on Windows, NVDA, JAWS, ZoomText, Dragon, Switch Control, and built-in OS magnification, contrast, and font-scaling settings). We do not formally test against every combination, and our reference combinations are subject to change as those products evolve.
We welcome your feedback on the accessibility of the Service. If you encounter accessibility barriers, please tell us:
To help us investigate, please include (where you can):
We aim to acknowledge accessibility feedback within five (5) business days of receipt and to provide a substantive response (including, where applicable, a workaround or a target remediation window) within twenty-one (21) days. These timelines are targets only; they are not a contractual commitment or an admission of any obligation in any jurisdiction.
If you are not satisfied with our response, depending on where you are located, you may have additional routes available, including:
Nothing in this Accessibility Statement limits or waives any right you may have under applicable law to file a complaint with a regulator or to commence proceedings.
We will:
This statement was approved on 25 May 2026 by Oppermind. It was last reviewed on the same date. We will review it at the cadence described in Section 10. Earlier versions of this statement are not maintained publicly; however, the contact in Section 8 can request a copy of a prior version for the period required by applicable record-keeping laws.